North Vancouver
Get in touch
Not sure what you need is a fine place to start. Tell us the situation and we will tell you which parts you can skip.
North Vancouver, BC V7M 2H4
Where we are
- Friday — 10 am to 5 pm
- Monday to Thursday, Saturday and Sunday — closed
- Friday only while the clinic opens. More days will be added; the booking page always shows what is actually available.
Lonsdale Avenue, a few minutes' walk uphill from Lonsdale Quay and the SeaBus. Several bus routes run the length of Lonsdale.
Street parking on Lonsdale and the side streets. Allow a little longer at midday.
What happens after you write
How quickly do you reply?
Within one business day. If it reads like something urgent or clinical, we call rather than email.
Can I write in Chinese?
Yes. Someone who speaks Mandarin and Cantonese reads these, and you will be answered in the language you wrote in.
What should I include?
What bothers you, roughly how long it has, and anything you have already had done. You do not need to know the name of a treatment — working that out is our job.
Will you put me on a mailing list?
No. We answer your question and that is the end of it unless you ask for something else.
Not sure where you fit?
These are sorted by what is bothering you rather than by treatment name. Each page says what actually helps, what does not, and when the honest answer is that nothing here is needed.
- Loose Skin After Weight LossLosing the weight is the hard part and you have done it. What is left is usually a skin problem rather than a fat problem, and those have completely different answers.
- Fatigue & Low EnergyThis is the concern where we are least likely to sell you anything, and we would rather say that at the top of the page than at the end of a consultation.
- Dullness & Uneven ToneDullness and dehydration are a texture problem, not a shape problem. That distinction decides which half of the menu is even relevant.
- Volume Loss & HollowsVolume loss is the change people describe as looking tired or gaunt without being able to name a line. It is also the one where over-treatment is most visible from across a room.
- Forehead & Frown LinesForehead and frown lines are muscle before they are skin. The question that decides your result is not the dose — it is whether the line is still only there when you move.
- Hooded Upper LidsThe line where this stops being an injectable question and becomes a surgical one is unusually clear, and you are entitled to be told which side of it you are on.
- Jawline & Contour LossThe most common reason people book here, and the one where the honest answer changes most with age. In your forties a device usually does it. In your sixties it usually does not.
- Nasolabial FoldsNasolabial folds are usually a symptom. Filling the fold itself is the most common way to end up looking heavy in the lower face.
- Stubborn Body FatA pocket that stays the same size while the rest of you changes. Usually the flanks, the lower abdomen, or under the chin. The useful question is not which machine to use — it is whether what you are looking at is fat at all.
- Under-Eye Hollows & ShadowsThe most common request here, and the one where the answer is most often no. Under-eye shadow has at least four causes and filler helps exactly one of them.